Welcome to Automatic Door Repair UK, the leading specialist in **automatic door repair services for Hook**. In today's fast-paced commercial environment, a reliable, safe, and fully functional entrance is not just a convenience—it is a critical necessity. Whether you operate a busy retail store, a corporate headquarters, a healthcare facility, or a hospitality venue in Hook, a breakdown in your automatic door system can cause severe disruption, compromise security, and impact accessibility for your customers and staff.
Our team of highly skilled, **BS EN 16005 accredited engineers** is strategically positioned in and around Hook to provide rapid response times for all emergency repairs and scheduled maintenance. We specialise in the diagnosis, repair, and servicing of all major automatic door brands, including **Dorma, Record, Geze, Assa Abloy, and Tormax**. From sliding doors that fail to close to swing operators losing hydraulic pressure, we possess the deep technical expertise to resolve your issues quickly, safely, and cost-effectively.
Common Automatic Door Faults We Fix
In Hook, we frequently resolve issues such as:
- Door stuck open or closed: Often caused by dirty sensors or power failure.
- Noisy operation: Indicates worn floor guides or motor bearings.
- Erratic movement: Usually a sign of encoder errors or belt slippage.
- Failure to lock: We adjust electric strikes and maglocks for secure locking.
The Value of Planned Maintenance in Hook
Reactive repair is often more costly than proactive care. We recommend our **Planned Preventative Maintenance (PPM)** service for all businesses in Hook. Regular servicing (typically twice a year) allows us to clean the bottom guides, tighten drive belt tension, and lubricate the gearbox. This prevents the common 'grinding' failures we see in Hook and significantly extends the lifespan of your expensive automatic door assets.
Detailed Technical Diagnostics & Motor Repair in Hook
Modern automatic doors are sophisticated electro-mechanical systems driven by complex logic controllers. When we attend a breakdown in Hook, we do not simply apply a quick patch; we perform a full **technical diagnostic audit**. This involves a granular inspection of the **brushless DC motor gearbox** for internal wear, testing the **drive belt tension** for signs of fatigue, and analysing the **control board error logs** for historical fault codes.
Common issues we encounter in Hook include worn carriage wheels causing doors to jump off their top tracks, and faulty encoder signals leading to erratic, jerky movement. Our technicians utilise specialist handheld programming terminals to recalibrate opening speeds, hold-open times, and braking forces, ensuring your door operates smoothly, silently, and efficiently.
BS EN 16005 Safety Compliance: Your Legal Duty in Hook
Safety is our absolute top priority. All automatic doors in Hook must strictly adhere to the **BS EN 16005** safety standard (formerly BS 7036). Operating a non-compliant door puts your staff and visitors at risk of impact or crushing injuries and exposes your business to significant liability. During every service visit to Hook, our engineers conduct a mandatory safety assessment.
We test the **static closing force** to ensure it does not exceed 150N, preventing injury to vulnerable users. We verify that all **safety sensors** (both activation radars and presence detection beams) are functioning correctly and cover the entire door travel area. If your door in Hook lacks essential safety features like finger guards or monitored safety beams, we can retrofit modern safety devices to bring your system up to current legal standards.
Healthcare and Public Sector in Hook
Hospitals, GP surgeries, and care homes in Hook rely on automatic doors for accessibility. We provide priority response for these critical environments, ensuring that DDA compliant access is maintained at all times for vulnerable users.
Types of Automatic Doors We Repair in Hook
Our engineering expertise covers the full spectrum of automation technologies found in Hook. We regularly service and repair:
- Automatic Sliding Doors: Single and bi-parting sliders are common in Hook supermarkets and retail entrances. We fix worn carriage wheels, snapped drive belts, and misaligned bottom guide tracks.
- Automatic Swing Doors: Widely used in Hook offices and for disabled access (DDA) toilets. We repair the arm linkages, spring tensioners, and hydraulic damping systems.
- Telescopic Doors: Ideal for narrow entrances in Hook, these complex mechanisms require precise alignment of the multi-leaf drive belt system to function correctly.
- Revolving Doors: We service the speed control governors and collapsible wing mechanisms for high-prestige entrances.
Frequently Asked Questions in Hook
Q: How quickly can you attend a breakdown in Hook?
A: We prioritise emergency calls in Hook and aim to be on-site within 4 hours for critical failures affecting security or access.
Q: My door is stuck open. What should I do?
A: Check for debris in the threshold and clean the sensor lenses. If it persists, switch the door to 'manual' or 'off' and call our Hook emergency line immediately.
Q: Can you upgrade my old sensors to meet new safety laws?
A: Yes. If your door in Hook has old 'activation only' sensors, we can install 'monitored presence' sensors (safety curtains) to comply with BS EN 16005.
Brands We Service in Hook
- Dorma
- GEZE
- TORMAX
- Record UK
- FAAC
- Gilgen
- LABEL UK
- Assa Abloy
Why Choose Automatic Door Repair Hook?
- Rapid 24/7 emergency call-out service available throughout Hook
- Certified, fully insured and experienced engineers
- Complete compliance with all current Hook safety standards (BS EN 16005)
- Competitive prices with no hidden fees
- Comprehensive planned maintenance contracts to increase door lifespan
- Transparent communication & excellent customer support