Premier Automatic Door Technicians Serving Grays. At Automatic Door Repair UK, we understand that a faulty automatic door is more than just a mechanical nuisance; it represents a safety hazard to the public and a potential security weakness for your building. That is why we offer a comprehensive **24/7 emergency repair service** dedicated to businesses across Grays and the surrounding regions.
Our engineers operate from fully stocked mobile workshops, carrying an extensive range of universal parts, sensors, drive belts, control units, and battery packs. This logistical readiness enables us to achieve an industry-leading **first-time fix rate**. We pride ourselves on our transparent pricing structure, exceptional workmanship, and unwavering commitment to safety compliance. If you are located in Grays and require urgent assistance with a sliding, swing, telescopic, or revolving door, trust the local experts to restore your entrance to full working order.
Common Automatic Door Faults We Fix
In Grays, we frequently resolve issues such as:
- Door stuck open or closed: Often caused by dirty sensors or power failure.
- Noisy operation: Indicates worn floor guides or motor bearings.
- Erratic movement: Usually a sign of encoder errors or belt slippage.
- Failure to lock: We adjust electric strikes and maglocks for secure locking.
Serving Grays's Retail Sector
For shops and supermarkets in Grays, a working door invites customers in. We prioritize retail repairs, offering out-of-hours service to minimize disruption to your trading. We handle heavy-duty sliding doors capable of withstanding constant footfall.
The Value of Planned Maintenance in Grays
Reactive repair is often more costly than proactive care. We recommend our **Planned Preventative Maintenance (PPM)** service for all businesses in Grays. Regular servicing (typically twice a year) allows us to clean the bottom guides, tighten drive belt tension, and lubricate the gearbox. This prevents the common 'grinding' failures we see in Grays and significantly extends the lifespan of your expensive automatic door assets.
Types of Automatic Doors We Repair in Grays
Our engineering expertise covers the full spectrum of automation technologies found in Grays. We regularly service and repair:
- Automatic Sliding Doors: Single and bi-parting sliders are common in Grays supermarkets and retail entrances. We fix worn carriage wheels, snapped drive belts, and misaligned bottom guide tracks.
- Automatic Swing Doors: Widely used in Grays offices and for disabled access (DDA) toilets. We repair the arm linkages, spring tensioners, and hydraulic damping systems.
- Telescopic Doors: Ideal for narrow entrances in Grays, these complex mechanisms require precise alignment of the multi-leaf drive belt system to function correctly.
- Revolving Doors: We service the speed control governors and collapsible wing mechanisms for high-prestige entrances.
Detailed Technical Diagnostics & Motor Repair in Grays
Modern automatic doors are sophisticated electro-mechanical systems driven by complex logic controllers. When we attend a breakdown in Grays, we do not simply apply a quick patch; we perform a full **technical diagnostic audit**. This involves a granular inspection of the **brushless DC motor gearbox** for internal wear, testing the **drive belt tension** for signs of fatigue, and analysing the **control board error logs** for historical fault codes.
Common issues we encounter in Grays include worn carriage wheels causing doors to jump off their top tracks, and faulty encoder signals leading to erratic, jerky movement. Our technicians utilise specialist handheld programming terminals to recalibrate opening speeds, hold-open times, and braking forces, ensuring your door operates smoothly, silently, and efficiently.
Mandatory Safety Checks & Upgrades for Grays Businesses
As a building manager or owner in Grays, you have a legal duty of care to ensure your automatic doors are safe for public use. We help you meet this obligation with rigorous compliance checks. Our safety audits involve testing the **breakout functionality** for emergency escape routes and ensuring that **side screen safety sensors** are active and correctly positioned.
If we identify a high-risk failure in Grays, such as a blind spot in the sensor field or a defective reverse-on-obstruction mechanism, we will advise on immediate remedial action. We install state-of-the-art combined radar and infrared sensors that offer superior pedestrian protection compared to older technologies, ensuring your doors stop immediately if a person is detected in the threshold.
Frequently Asked Questions in Grays
Q: How quickly can you attend a breakdown in Grays?
A: We prioritise emergency calls in Grays and aim to be on-site within 4 hours for critical failures affecting security or access.
Q: My door is stuck open. What should I do?
A: Check for debris in the threshold and clean the sensor lenses. If it persists, switch the door to 'manual' or 'off' and call our Grays emergency line immediately.
Q: Can you upgrade my old sensors to meet new safety laws?
A: Yes. If your door in Grays has old 'activation only' sensors, we can install 'monitored presence' sensors (safety curtains) to comply with BS EN 16005.
Brands We Service in Grays
- Dorma
- GEZE
- TORMAX
- Record UK
- FAAC
- Gilgen
- LABEL UK
- Assa Abloy
Why Choose Automatic Door Repair Grays?
- Rapid 24/7 emergency call-out service available throughout Grays
- Certified, fully insured and experienced engineers
- Complete compliance with all current Grays safety standards (BS EN 16005)
- Competitive prices with no hidden fees
- Comprehensive planned maintenance contracts to increase door lifespan
- Transparent communication & excellent customer support